Shipping policy

SHIPPING POLICY

Last Updated: August 31, 2026

Thank you for shopping with Realbikesdeal. This Shipping Policy explains our order processing, shipping, delivery, tracking, and related procedures.

1. Shipping Destinations

Realbikesdeal currently ships to eligible addresses within the United States.

Shipping availability may vary depending on the product, destination, carrier restrictions, and other logistical factors.

If we are unable to ship an order to the address provided, we will contact you using the information submitted with your order.

2. Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully authorized.

Business days are Monday through Friday, excluding federal holidays.

Orders placed on weekends or holidays normally begin processing on the next business day.

During periods of unusually high order volume, processing may take longer.

3. Estimated Delivery Time

After processing, standard delivery generally takes approximately 3–7 business days.

Typical estimated timeframe:

Order Processing: 1–3 business days
Transit Time: 3–7 business days
Estimated Total: approximately 4–10 business days

These timeframes are estimates and are not guaranteed delivery dates.

Delivery times may vary based on the destination, product availability, shipping carrier, weather conditions, holidays, or circumstances outside our reasonable control.

4. Shipping Costs

Shipping charges, when applicable, will be displayed during checkout before you complete your purchase.

Any free-shipping promotion will be subject to the conditions displayed with the applicable offer.

Customers will have an opportunity to review applicable shipping charges before submitting payment.

5. Order Confirmation

After successfully placing an order, you should receive an order confirmation using the email address provided during checkout.

Please review your order information carefully.

If you notice an error in your shipping address or other order information, contact us as quickly as possible:

Email: sale@realbikesdeal.su
Phone: +1 863-535-5091

We will make reasonable efforts to update your information before shipment, but changes cannot be guaranteed once fulfillment has begun.

6. Shipment Confirmation and Tracking

When tracking is available, you will receive shipping confirmation containing your tracking information after your order has been dispatched.

Tracking information may require 24–48 hours after shipment to begin displaying updates in the carrier's system.

7. Multiple Shipments

Orders containing multiple products may occasionally be shipped separately because of product size, availability, fulfillment location, or carrier requirements.

If this occurs, you may receive more than one package and more than one tracking number.

A partial delivery does not necessarily mean that items are missing from your order.

8. Large or Oversized Products

Certain large or oversized products may require specialized shipping services.

Delivery procedures and timeframes for these products may differ from standard parcel deliveries.

Where applicable, additional delivery instructions will be communicated to you before or during shipment.

9. Delivery Delays

Although we work to provide reliable delivery estimates, occasional delays can occur because of circumstances outside our reasonable control.

These may include:

Severe weather
Carrier disruptions
Transportation delays
Holiday shipping volumes
Natural disasters
Incorrect or incomplete addresses
Unexpected logistical disruptions

If your tracking information has not changed for an extended period, please contact us so we can help investigate the shipment.

10. Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information during checkout.

Please contact us immediately if you discover an address error.

If the package has already shipped, we cannot guarantee that the carrier will be able to change or redirect the delivery address.

Additional shipping charges may apply if an order must be reshipped because an incorrect or incomplete address was provided.

11. Undeliverable Packages

Packages may be returned to us if the carrier cannot complete delivery because of an incorrect address, repeated unsuccessful delivery attempts, refusal of the package, or another delivery problem.

If a package is returned as undeliverable, please contact us to discuss available options.

Additional shipping charges may apply for reshipment when the delivery problem resulted from incorrect information supplied with the order.

12. Lost Packages

If tracking indicates that your shipment appears to be lost in transit, contact us at sale@realbikesdeal.su.

We may open an investigation with the shipping carrier.

Please allow sufficient time for the carrier to investigate the shipment. Depending on the circumstances and investigation results, we will determine an appropriate resolution.

13. Packages Marked Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it:

Check around the delivery location.
Check with other household members who may have accepted the package.
Check with neighbors, building management, or reception areas where appropriate.
Allow a short period of time because some carriers may update tracking shortly before final delivery.
Contact the shipping carrier for additional delivery information.

If you still cannot locate the shipment, contact us at sale@realbikesdeal.su so we can assist with the next steps.

14. Damaged Packages

Please inspect your package when it arrives.

If your product arrives damaged, contact us promptly and provide:

Your order number
A description of the damage
Clear photographs of the product
Photographs of the shipping packaging where appropriate

Please retain the packaging while your claim is being reviewed.

Eligible damaged-product claims will be handled according to our Return & Refund Policy and applicable law.

15. Order Changes and Cancellations

If you need to modify or cancel an order, contact us as soon as possible.

We cannot guarantee changes or cancellations after an order has entered processing or has been transferred to the shipping carrier.

Once an order has shipped, an eligible return may be requested according to our Return & Refund Policy.

16. Shipping Restrictions

Some products may be subject to carrier, geographic, size, weight, or other shipping restrictions.

We reserve the right to use different carriers or shipping services depending on the product and delivery destination.

We will contact you if a shipping restriction prevents us from completing your order.

17. Contact Us

For questions about shipping, tracking, delivery, or an existing order, please contact:

Realbikesdeal
6008 Hillside Heights Dr
Lakeland, FL 33812
United States